Support

FormNotifier support

Send owner alerts and respondent confirmation emails from Google Forms submissions.

Quick start

Setup in 3 steps

  1. Open a copied Google Form with synthetic data and launch FormNotifier.
  2. Choose owner alerts, respondent confirmations, or both; select the respondent email field and save the settings.
  3. Run Preflight, submit one synthetic response using inboxes you control, and inspect each actual inbox before using a live form. A sidebar test may cover only the owner path in older releases.

Useful guides

What counts as a successful test?

A saved setting or a successful email-provider call does not prove inbox delivery. Confirm that the expected owner alert and respondent acknowledgement actually arrived, and that template values are correct. Check spam and account sending limits if either is missing.

After testing, disable notifications and unpublish the copied form. A customer acknowledgement confirms receipt of the enquiry; it does not confirm payment, approval or a reserved place.

FAQ

Common questions

Why was no email sent?

Check the respondent email field, template variables, and Gmail sending limits.

Can I email the form owner?

Yes. Use owner alerts for new submissions.

Can I customize the message?

Yes. Use the template fields and test with one response first.