Support

FormFlow support

Use support to diagnose a first-run approval test, or leave a review only after the approval email, decision link, and linked Sheet status all work.

Quick start

First-run test path

  1. Use a copied or internal Google Form, not the live production form.
  2. Select the response spreadsheet linked to that form.
  3. Add one internal approver and save the configuration.
  4. Run Preflight and resolve any warning before launch.
  5. Submit one test response, then confirm the approval email, approve/reject link, and linked Sheet status.

Useful guides

It worked

Review after a real success

If Preflight passed, the reviewer email arrived, the approve/reject link worked, and the linked Sheet status updated, an honest Marketplace review helps the next operator trust the setup. You can leave one from the checklist after confirming the workflow really worked.

Open the review checklist
It failed

Use support before reviewing

If any step failed, send the four checks above first. The useful next move is to identify whether the issue is linked Sheet access, reviewer email delivery, account identity, or Sheet status writing.

Send a FormFlow setup note
FAQ

Common questions

Is this for complex enterprise workflows?

No. It is for lightweight Forms-to-Sheets approval flows.

What should I test?

Check that Preflight passes, the approval email arrives, the approve/reject link works, and the linked Google Sheet status updates.

What if reviewers do not get emails?

Check reviewer addresses, Gmail limits, and spam folders.