Paid access and activation
Purchased Choice Sync Pro? Activate it in the add-on.
The updated paid build is in staged rollout. Before purchasing, confirm that your installed version supports Pro activation, or contact support. A payment receipt alone does not activate the add-on.
- Find the FormSuite license email sent to your checkout email address. Check spam and keep your Creem order receipt.
- Sign in to Google with that same email address. Open your form, then Add-ons → FormSuite Choice Sync → Configure Choice Sync.
- Expand Choice Sync Pro, paste the emailed key into the masked license field, and choose Activate Pro.
- Confirm the sidebar shows Pro and the expected expiry. Test one copied form before enabling automatic updates on a live workflow.
Free: 100 syncs per calendar month, up to 3 linked questions. Pro: $29/year, unlimited syncs and linked questions. Direct Pro checkout is paused pending public-version activation confirmation; email support@formsuite.dev to confirm upgrade availability before paying. Google platform quotas still apply. Previously configured early-user automation is preserved.
Canceling at the end of a billing period keeps access through the paid period. Immediate cancellation or a full refund revokes the affected entitlement. Paid background jobs check access before running; an already-open sidebar may need reopening to show the latest plan.
Missing email, wrong account or activation error? Do not purchase again to troubleshoot. Contact support@formsuite.dev with the order reference and error text. Do not send passwords, full license keys, payment details or respondent data.
License requests contain the signed key, account email and product prefix, not form or Sheet contents. See privacy and permissions.