Support

FormRanger support

Sync Google Forms choices from selected Google Sheets data without writing Apps Script. For the first run, prove one copied form before changing a live form. Contact support if Preflight, Update now, or the public preview does not match the selected sheet column.

Focused fixes

Open the check that matches the failure

Start with the smallest failed step so the support note stays specific and useful.

First-run quality gate

Do not launch until these pass

FAQ

Common questions

Which questions work?

Dropdown, multiple choice, checkbox, multiple-choice grid, and checkbox grid questions.

Why did update fail?

Usually the form question, sheet tab, or source column was renamed or removed.

Can it remove duplicates?

Yes. Use the remove-duplicates option before saving the mapping.

Can FormRanger create dependent dropdowns?

Use FormRanger for owner-controlled Sheets-to-Forms choice refresh before respondents use the form. It is not respondent-time filtering where one answer instantly changes the next dropdown.

Is it a booking or inventory system?

No. FormRanger updates choices from a selected spreadsheet source. It does not reserve seats, process payments, or lock inventory while respondents are submitting.